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                                    <td bgcolor="#aeb96f" height="23" nowrap="nowrap" width="100%"> <div align="center"><font color="#000000" face="Verdana,Arial" size="2"><b>Quick links</b></font></div></td> 
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                                    <li> <a href="https://fis.encs.concordia.ca/helpdesk-cgi/doorcode.cgi">Lab door codes</a> </li>
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                                    <li><a href="../aits/public/desktop/USER_Managed_Desktop/Windows/HowTo/Install_Sophos_Antivirus/Install_Sophos_Antivirus.html">Sophos Anti-Virus</a></li>
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                                            <td> <div align="center"> <br> 
                                                Students<br> 
                                                <a href="mailto:helpdesk@encs.concordia.ca">helpdesk@encs.concordia.ca</a><br> 
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                                                Faculty<br> 
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                                           <h1 style="text-align: center;"><b>AITS Problem Report Form</b></h1> 
                                           <div align="center"> <font color="red">Items marked with an asterisk (*) MUST be completed.</font> </div> 
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                                                   <td>Full Name:<sup>*</sup></td> 
                                                   <td> <input name="sname" size="50" type="text"> </td> 
                                                 </tr> 
                                                <tr> 
                                                   <td>Student ID:<sup>*</sup></td> 
                                                   <td> <input name="studid" size="50" type="text"> </td> 
                                                 </tr> 
                                                <tr> 
                                                   <td> Email Address (ENCS email Address preferred):<sup>*</sup> </td> 
                                                   <td> <input name="emailid" size="50" type="text"> </td> 
                                                 </tr> 
                                                <tr> 
                                                   <td>Subject:<sup>*</sup></td> 
                                                   <td><input name="subject" size="50" type="text"></td> 
                                                 </tr> 
                                                <tr> 
                                                   <td>Operating System:<sup>*</sup> </td> 
                                                   <td> <select name="os"> 
                                                       <option value="Windows7">Windows 7</option> 
                                                       <option value="Winxp">WinXP</option> 
                                                       <option value="Linux">Linux</option> 
                                                       <option value="Solaris">Sun Solaris</option> 
                                                     </select> </td> 
                                                 </tr> 
                                                <tr> </tr> 
                                                <tr> 
                                                   <td>Type of Computer:<sup>*</sup> </td> 
                                                   <td> <select name="compcut"> 
                                                       <option value="Lab">Laboratory Desktop</option> 
                                                       <option value="Office">Office Desktop</option> 
                                                       <option value="Grad">Graduate Desktop</option> 
                                                       <option value="Research">Research Desktop</option> 
                                                       <option value="User-Managed">User-Managed Desktop</option> 
                                                       <option value="Other">Other Desktop</option> 
                                                     </select> </td> 
                                                 </tr> 
                                                <tr> 
                                                   <td> Computer Name: </td> 
                                                   <td> <input name="cname" size="50" type="text"> </td> 
                                                 </tr> 
                                                <tr> 
                                                   <td> Room Number:<sup>*</sup> </td> 
                                                   <td> <input name="labno" size="50" type="text"> </td> 
                                                 </tr> 
                                                <tr> 
                                                   <td>Owner of Computer (in Research lab): </td> 
                                                   <td><input name="owner" size="50" type="text"></td> 
                                                 </tr> 
                                              <td>ENCS Tag: </td> 
                                                <td><input name="tag" size="50" type="text"></td> 
                                              </tr> <tr> 
                                                <td>Problem Description:<sup>*</sup></td> 
                                                <td><textarea rows="10" cols="50" name="desc"></textarea></td> 
                                              </tr> 
                                               </tbody> 
                                                </table> 
                                            <input value="Submit Report" type="submit"> 
                                            <input value="Reset Report" type="reset"> 
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          <font color="#ffffff" size="1"><strong>If you have any comments about the website please</strong> </font><font size="1"><a href="mailto:rt-in-sdesk@encs.concordia.ca"><strong>email</strong></a></font><font color="#ffffff" size="1"> <strong>us</strong></font></div></td> 
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